IELTS Speaking Part 2 – Band 9 Strategies – Positive Shopping Experience

Here are the Speaking part 2 questions that we covered in the past. Remember to practice your speaking by clicking, "Student Partner Speaking" in your My Student Account at https://www.gieltshelp.com/buy/ (Use code A8TW9 to get a 10% discount when you join the Premium Package).

PART 2

Describe a salesperson you had a positive shopping experience with.

You should say:

-Who is this person?
-What did you buy from him or her?

-Why was this shopping experience positive?

-What was this sales person’s personality like, and will you buy

products or services from them again in the future?

You will have one to two minutes to talk about this topic.
You will have one minute to prepare what you are going to say.

Q: How can I practice being within the 2 minutes?

A: Before your IELTS exam, practice answering part 2 questions, and record your answer on your phone, talk for at least 3 minutes! - Then, playback the recording and transcribe it onto paper until the 2-minute mark. Do this three, four times and your brain will register the 2-minute frame. Also, read back what you have written/transcribed.

P.E.P.I.O. -> Person, Event, Place, Idea, Object

Ex. Person (2nd Event) + Mostly past with some future

Person – appearance, personality + actions

2-3 Ideas of a salesperson that you can talk about (imagine) -> easy and original

Car salesman, a sales rep at Apple John, a saleswoman at makeup department, Michael the real estate agent, Anton – Samsung phone, Bill salesperson at mattress shop.

Bill the mattress salesman

NOTES:
Sleep Country Mattress
Tall 2m, slender man, 30yrs, dark hair, blue eyes
Courteous -> opened the door, offered a cup of coffee
Enthusiastic -> quickly showed me five mattresses
Empathetic -> What kind of mattress do you like?
Smart -> knew a lot about ergonomics
Mattress – materials, cotton, wool, synthetic, design, price, size, (single, double, twin, queen, king)

FIRST SENTENCE –

One of the most positive shopping experiences that I had with a professional customer sales rep was about a year ago at Sleep Country Canada when I was picking out a new bed, and I had the fortune of meeting Bill, the “mattress guru”. Bill is a tall man around 2 meters and slender with dark hair, blue eyes, and a charismatic smile. He was very courteous from the get-go, he opened the door, welcomed me into the store, and offered me a hot cup of tea. He was extremely enthusiastic especially after hearing me complain about my old mattress and my backache. Right away, he showed me five different orthopedic mattresses and explained their benefits. He was very empathetic to my needs, such as my small budget of 500 dollars and my big desire to get a comfy king-sized bed. Eventually, he showed me a very well priced mattress that was great for my posture and even gave me a 20% discount. I was able to carry out a good dialogue with him and I’m sure that in about five to six years’ time, when I need to get a new mattress, I will go back and check if Bill, the mattress guru, still has a helping hand to offer.


Here are the Speaking part 2 questions that we covered in the past. Remember to practice your speaking by clicking, "Student Partner Speaking" in your My Student Account at https://www.gieltshelp.com/buy/ (Use code A8TW9 to get a 10% discount when you join the Premium Package).

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