Editing services – never got the checked essay

[Ievgenii]

Hello
I have paid for checking my essay in editing services
Received the following email

Thanks Ievgenii! Your account now has access to: One payment of $19.26 USD for 321 words at $0.06 per word based on selected options..

If you have any trouble, please feel free to contact us.

Best Regards, General IELTS English Help

The essay seems to be submitted, however, I never got the results. It has been 3 weeks

[geadmin]

Hi Levgenii, I’m very sorry to hear this. The time for edits is less than 48 hours! Although we have a good system, it is not perfect and your submission was missed by our staff.
I found your submission and have put in a rush request to get it back to you in 24 hours. Again, my sincere apologies.

[Author]

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