Subscription issue

[Alex Kurochka]

Hi there,

I have a trouble with my access to general ielts course. I paid 39$ for subscription but now I can’t use it. Why?

Could you help me?

Regards,
Alex

[geadmin]

Hi Alex,
Can you send me an email to [email protected] and I will have a look at your account. Thank you.

[Abhay Channagiri]

Hey,

I have a subscription issue. I had purchased the full online course(unlimited access). I am unable to watch the videos.

Could you help?

Regards,
Abhay

[geadmin]

Hi Abhey, Are you still having this problem? If yes, send me an email and I will assist you further.

[Mownica Vakkalagadda]

Hi Team,

I have paid 10 USD for full course, but my account not upgraded to full. Please check and upgrade my account.

Thanks,
Mounica

[Mike Brearley]

Hi Team,

I have paid 10 USD for full course, but my account not upgraded to full. Please check and upgrade my account.

Thanks,
Navis Michael Bearly

[geadmin]

Hi all, we had a database issue the past week so some accounts were not upgraded to Full User status. As far as we know, we have fixed this for the affected accounts. However, if anyone still has this issue, please send us an email as soon as possible, so we can remedy the situation. Our sincere apologies and good studies for everyone.

[Jayant Kumar mali]

Seems that this issue hasn’t been resolved yet. I paid a full course fee and can’t see my account upgraded to full access.

@admin, I have dropped you my details already in contact us mail.

[geadmin]

Hi Jayant, I have fixed this for you and sent you an email. If you need further assistance, please send me an email. Good studies.

[Author]

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