Subscription issue


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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #72433
    Alex Kurochka
    Participant

    Hi there,

    I have a trouble with my access to general ielts course. I paid 39$ for subscription but now I can’t use it. Why?

    Could you help me?

    Regards,
    Alex

    #72441
    geadmin
    Keymaster

    Hi Alex,
    Can you send me an email to admin@gieltshelp.com and I will have a look at your account. Thank you.

    #72440
    Abhay Channagiri
    Participant

    Hey,

    I have a subscription issue. I had purchased the full online course(unlimited access). I am unable to watch the videos.

    Could you help?

    Regards,
    Abhay

    #72439
    geadmin
    Keymaster

    Hi Abhey, Are you still having this problem? If yes, send me an email and I will assist you further.

    #72438
    Mownica Vakkalagadda

    Hi Team,

    I have paid 10 USD for full course, but my account not upgraded to full. Please check and upgrade my account.

    Thanks,
    Mounica

    #72437
    Mike Brearley

    Hi Team,

    I have paid 10 USD for full course, but my account not upgraded to full. Please check and upgrade my account.

    Thanks,
    Navis Michael Bearly

    #72436
    geadmin
    Keymaster

    Hi all, we had a database issue the past week so some accounts were not upgraded to Full User status. As far as we know, we have fixed this for the affected accounts. However, if anyone still has this issue, please send us an email as soon as possible, so we can remedy the situation. Our sincere apologies and good studies for everyone.

    #72435
    Jayant Kumar mali

    Seems that this issue hasn’t been resolved yet. I paid a full course fee and can’t see my account upgraded to full access.

    @admin, I have dropped you my details already in contact us mail.

    #72434
    geadmin
    Keymaster

    Hi Jayant, I have fixed this for you and sent you an email. If you need further assistance, please send me an email. Good studies.

Viewing 9 posts - 1 through 9 (of 9 total)
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